Experiences

 

"The focus has to be on the optimization of the processes with the right tools, that contribute most to the results.“

 

 

Berthold Spitzbart, Founder and Owner of
RIS - Relevant Information Services:

 

"Successful change needs to focus on a clear understanding of the involved processes and the flow of information. IT solutions and other tools need to be measured by their contribution to the improvement of processes. In my career as consultant, Area Manager and Business Developer for global leaders in the IT and Automotive industries I have applied this principle for the successful development and optimization of organizations and sales teams. A clear picture of processes and communication is the basis for effective teamwork and the design of optimal solutions for customers and inside the own organization."

 

Success Stories:

 

Optimization of vehicle claims process by the introduction of new processes integrated with innovative software and data.

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Change in the automotive market for new vehicles through the introduction of online platforms.

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Data integration for vehicle information

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Change of perspective from sales to customer relation.

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Development of Media to a Knowledge Manager for a community and the impact on communication policy.

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